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We look forward to working with you to resolve your concerns.If you would like to proceed with your membership cancellation, please click Cancel account on your , please remember you must submit a ship request to receive your packages.Use the home country address associated with your credit card. You can add names to receive packages or mail on your account.This is a great way for your family, friends, and co-workers to save on shipping costs.Please note: US federal law states that My US cannot forward mail to Premium Mail members until we receive a completed USPS Form 1583 and at least two forms of photo identification.Please ensure all your shipments include the address of the My US distribution center and your unique suite number.What if I can't find the transaction on my credit card statement?It may take up to 48 hours for the verification charge to appear on your statement.
You can find out the amount of this transaction by checking your credit card statement, or telephoning your bank.
Single Package, Basic & Premium Members: No charge for additional names, and Form 1583 is We're sorry to hear you would like to cancel your membership, and will work with you to resolve any issues you may be experiencing.
You may consider switching from a Premium to a Single-Package membership, which has no annual membership fee, but still gives you access to our discounted rates, US shopping tips and savings advice.
Please note: A refund will be applied to your credit card within 48 hours. Update your default shipping address, shipping schedule, ship method and more!
PLEASE NOTE: All Single Package memberships are set to an Automatic shipping schedule, and cannot be changed.